There are three ways to get each kit design:
Ordering and postage
How long until my kit arrives?
Every kit is made up by hand, to order, in my studio. I pack once a week, so your kit leaves within a week, and Australia Post takes it from there. Allow up to two weeks for it to reach you. It’s not an eBay parcel. I’m not a factory or an importer, and I think it’s better for it.
How much is postage?
Full kits are heavy, between about 4.5 and 8.5 kg, so the postage depends on the kit and where you live. Australia Post’s actual rate is worked out at checkout, before you pay.
How can I keep postage down?
Choose tiles + glue. You get the digital kit straight away, and I post the tiles and glue, plus a D-ring with its bolt and nut for hanging, anywhere in Australia, postage included. You pick up grout and a board locally, and my video collection shows you how to cut and prepare the board.
What’s a digital kit?
It’s for people overseas or a long way from Maleny, and anyone happy to buy their own materials to save on postage. You get the design, its instruction booklet and my Beginners online class straight away, with nothing posted. The booklet and the lessons tell you everything you need. $30.
Do you post kits overseas?
Kits are heavy, so overseas postage costs more than most people want to pay. The digital kit works anywhere in the world. If you’d still like a full kit posted overseas, email me and I’ll work out the cost.
Can I send a kit as a gift?
Yes. Put their address in as the delivery address.
How do I pay?
By card or PayPal at checkout.
Making your kit
Do I need any experience?
None at all. Every kit comes with my Beginners online class, 12 video lessons that take you from cutting your first tile to grouting and hanging. A beginner can finish any of the 31 designs.
How long does a kit take to make?
That’s up to you. Some people finish in a day, and others enjoy it over several days or a few weeks. It depends on the design, your style and how much time you like to give it. There’s no deadline. The relaxing part is the making, so take your time and enjoy it.
What tools do I need?
A pair of straight-edge tile nippers and a grout float (I call it a boat grouter). Choose “+ tools” with a full kit or the tiles + glue option and I’ll include them, or use your own.
Can children make one?
Children love mosaic. I’ve taught kids as young as grade 3, and I’ve watched a group of primary school children make a huge mural together. Younger ones may need an adult to help.
Can my mosaic go outside?
Yes, and that’s one of the things that sets these kits apart. Many craft kits are made for indoors only. Mine are made to be weatherproof, the same way I make my large outdoor commissions, so your mosaic can hang on a garden wall for years. They aren’t frostproof, so bring yours indoors in cold weather.
Better still, the techniques you learn are the ones you’ll use for your own outdoor pieces later, on garden walls, paths, letterboxes, birdbaths, whatever you dream up next.
Will mine look like the picture?
Very close, if you take your time and pay attention to the detail. Every kit has the tiles, colours and design to get you there. And if yours ends up a little different, that’s what makes it yours.
What if I get stuck?
You won’t be on your own. Every step has its own lesson in my video collection: cutting, laying, grouting and hanging. Watch it as many times as you like, pause it at the tricky bit, and try again. The instruction booklet goes through the same steps for your design.
Do the videos expire?
No. You watch them online whenever you like, with no expiry, so they’re still there for your next mosaic.
Returns
[Returns and refunds: to come with the legal pages.]